Published by NotifyHub · Updated 2026-08-29
How to Send WhatsApp Campaigns to Existing Customers
Import the list you already have, organize and segment it, then send a WhatsApp campaign and track results — the core NotifyHub workflow.
Start FreeThe highest-intent WhatsApp marketing use case in India is not buying stranger lists. It is messaging people who already bought from you. NotifyHub is built around that: import, organize, segment, campaign, track, follow up.
Step-by-step
- Export customers from billing, Excel, or your current sheet (name, phone, optional email and tags).
- Import Excel or CSV into NotifyHub.
- Clean obvious duplicates and add groups or tags (VIP, city, last purchase season).
- Pick a template that matches the campaign (promotion, update, reminder).
- Create a WhatsApp campaign for that audience and schedule it.
- Review delivery, then create tasks for replies that need a call.
Customers
Manage customer profiles and communication preferences.
Search by name, email, phone, or ID
NameMobileEmailTags
Aarav Mehta+91 98*** **210a****@mehta.coVIP, Renewal Due
Priya Sharma+91 98*** **884p****@northstar.inPremium
Rohan Kapoor+91 98*** **672r****@pixelcraft.ioPending Payment
Ananya Iyer+91 99*** **521a****@studioai.inVIP
Vikram Singh+91 98*** **109v****@urbanstay.comPending Payment
Neha Desai+91 97*** **480n****@brightpath.orgRenewal Due
Ishita Rao+91 99*** **331i****@evergreen.inVIP
Quality over volume
A smaller consented list with tags outperforms a huge unverified dump. Delivery tracking exists so you can see what actually left the platform — not to justify messaging people who never opted in.
FAQ
Yes. Excel and CSV import is supported, then you organize with groups and tags.
Yes. Email campaigns are available on the same platform.