NotifyHub

Industry solution

WhatsApp Follow-ups and Reminders for Clinics in India

Store patient contacts as customers, send appointment and follow-up reminders, and keep clinic communication off a single phone — without turning NotifyHub into medical-record software.

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The clinic follow-up problem

Appointment reminders are typed manually. Follow-up after a visit depends on who remembers. Contact numbers sit in diaries. There is no shared task list when a patient needs a callback.

  • Reminders assembled one by one
  • Follow-ups not assigned to a person
  • No campaign list for health-camp or clinic updates (where permitted)
  • Staff WhatsApp mixed with personal chats

How clinics use WhatsApp

Clinics already confirm appointments on WhatsApp. NotifyHub can store contacts, send reminder and follow-up messages, and track delivery. It is not an EMR, prescription pad, or diagnostic system. You remain responsible for consent and clinical communication rules.

NotifyHub HMS — Hospital Management System. NotifyHub HMS is the dedicated Hospital Management System product from NotifyHub Technologies. The NotifyHub WhatsApp product is not an EMR or HMS.

  • Appointment reminders

    Use scheduled reminders so patients get a timely WhatsApp or email notice.

  • Follow-ups

    Create tasks linked to the customer record after a visit.

  • Patient communication

    Send informational campaigns to a consented group — not clinical advice automation.

How NotifyHub helps clinics

Import or add contacts, schedule reminders, assign follow-up tasks, and optionally run informational campaigns. NotifyHub does not store clinical charts or issue prescriptions.

  • Customer (contact) database
  • Scheduled reminders
  • Follow-up tasks with owners
  • Optional informational campaigns
  • Team access

Appointment reminder

  1. 01Keep the patient contact in the customer list
  2. 02Set a reminder with timing and template
  3. 03NotifyHub sends via WhatsApp Business or email
  4. 04Review delivery in reports

Post-visit follow-up

  1. 01Create a follow-up task linked to the record
  2. 02Assign an owner and due date
  3. 03Send a reminder or campaign only where appropriate and consented

Features used in this workflow

  • Contact management
  • Reminders
  • Follow-up tasks
  • WhatsApp and email
  • Team permissions
  • Message log

FAQ

Questions about NotifyHub for clinics.

Yes. Scheduled reminders can go out through WhatsApp Business and email using templates. You must have proper consent.

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Start using NotifyHub for clinics communication

Request a demo to import your list and set up the first reminder or campaign.

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