Industry solution
WhatsApp Marketing Software for Retail Businesses in India
Import your customer list, segment shoppers, and send WhatsApp campaigns for new arrivals, festival offers, and repeat-customer promotions — then follow up from the same workspace.
The retail follow-up problem
Most retail stores already have phone numbers in Excel, billing software, or a notebook. Festival offers still go out late, VIP customers get the same message as one-time visitors, and nobody can see which WhatsApp blast was delivered.
- Customer numbers scattered across billing and spreadsheets
- Festival and weekend offers sent too late or to the whole list
- No owner for a customer who said they would come back
- No delivery record after a promotional blast
How retail businesses use WhatsApp
Retail teams use WhatsApp because customers already reply there. NotifyHub does not replace your billing counter. It organizes the customer list and the campaign around the messages you already send.
New arrivals
Tell a tagged segment about fresh stock instead of messaging every number you have.
Festival offers
Schedule a Diwali, Eid, or Pongal campaign to a group, then track delivery.
Weekend sales
Run a time-bound promotional campaign to repeat buyers.
Repeat-customer promotions
Use tags such as VIP or recent buyers so offers stay relevant.
Campaigns
Plan, schedule, and monitor customer messaging campaigns.
How NotifyHub helps retail teams
Import customers from Excel or CSV, organize them with groups and tags, create a WhatsApp campaign with a template, send through your connected WhatsApp Business account, and assign follow-up tasks when someone needs a personal call.
- Customer database with Excel/CSV import
- Groups and tags for segmentation
- WhatsApp and email campaigns with delivery tracking
- Follow-up tasks so promised callbacks do not stay in chat
Festival offer campaign
- 01Import or update the customer list
- 02Tag customers who bought during the last festival
- 03Create a promotional WhatsApp campaign with a template
- 04Schedule send, then review delivery in reports
Repeat-customer follow-up
- 01Filter customers by tag or group
- 02Assign a follow-up task to a team member
- 03Send a targeted campaign or reminder
- 04Log the next action on the customer record
Features used in this workflow
- Customer management
- Excel/CSV import
- Groups and tags
- WhatsApp campaigns
- Email campaigns
- Follow-up tasks
- Delivery reports
FAQ
Questions about NotifyHub for retail.
Start using NotifyHub for retail
Request a demo to import your list and set up the first reminder or campaign.